Click on any topic below or scroll down the page for all FAQ's.
1."Healing Arts" 8. After-hours
2. Integrative Medicine 9. Living with Ailments
3. Insurance Coverage 10. Allergy Elimination
4. Location/Travel 11. Medicine Tree
5. Accommodations 12. Uniqueness
6. Specialties 13. Learning More
7. Appointments 14. Patient Tips
1. Why are you called a "healing arts" center? While advanced knowledge of medical terms, conditions, and treatments is essential, our goal is to also incorporate the art of providing health care in a truly personalized way that honors the individual and conveys a desire to join in partnership with patients to achieve optimum health.
The Healing Arts Center practitioner strives to become an artisan in treating the body as an integrated system. We recognize that your heart is undeniably affected by what occurs in your liver, thyroid, colon, and kidney. The patient’s thoughts, feelings, and actions are all viewed as important elements in the healing process.
Healing arts provided at the Center include:
Osteopathy Life Coping Strategies
Homeopathy Herbal & Nutritional Therapy
We have provided further descriptions of the many healing arts available. Just click on the above topic or click on Doctors
2. How is "integrative" medicine different from any other kind of healthcare?
We have a philosophy of medicine that incorporates the best of conventional techniques of Western medicine with the most effective complementary healing practices, including Eastern medicine and modern technology. Every person on the staff is dedicated to healing the mind and body. Getting at the cause of disease is the focus.
Increasing numbers of people are looking for more natural methods of healing and are turning to those who offer integrative care. Integrative care is designed with the patient in mind, recognizing the importance of self-empowerment in healing.
The patient is assisted in taking an active role in the process of healing, physically and mentally. When all else has failed, patients often find welcomed benefits from an integrative approach that addresses the wholeness of their being rather than focusing on their gall bladder, blood pressure or aching back.
Western medicine is irreplaceable for a crisis situation such as a ruptured appendix, a broken leg, or an overwhelming case of pneumonia. On the other hand, allergies, fatigue, headaches, and chronic pain are offered little relief through conventional medicine, except for suppressing symptoms.
3. Will my insurance cover the services you offer at the Healing Arts Center?
Most major insurance companies provide coverage for most of our services, although not all companies will cover all of the healing modalities we offer.
Insurance plans vary widely, and individual benefits may be determined by contacting:
- The customer service representative at your insurance company.
- The human resource or personnel office of your employer.
- Our on-site insurance counselor.
You may wish to print your own copy of our INSURANCE INQUIRY FORM, to assist you in verifying your own personal benefits coverage. Our patients currently are participating in plans with 158 companies.
We are happy to file claim forms for you with your primary insurance company, so your paperwork is minimal.
Colville, Washington is a small community in northeast Washington, 64 miles north of Spokane. "Panorama Land" is known for its natural beauty of rolling hills, tree-laced mountains, waterfalls, and sunny blue skies.
State Highways 395 (N/S) and 20 (E/W) intersect in Colville.
Alaska Airlines, Delta, United, Northwest, Horizon, Big Sky, and Air Canada serve Spokane International Airport.
Car rentals are provided by Avis, Dollar, Enterprise, National, Thrifty, and U-Save.
Spokane Area Visitor information is available at (509) 747-3230 or toll free at 1-888-SPOKANE.
Driving Directions: From Hwy. 395, drive east on Hawthorne Avenue (traffic light at Excell Foods) and bear right onto Garden Homes Drive. Continue bearing right, and you will see the Healing Arts Center on your left at 143 Garden Homes Drive.
Motels and other accommodations are described in the next FAQ.
Benny’s Colville Inn Colville (509) 684-2517 or 1-800-680-2517 ($52) 1 mile
Downtown "Centsible" Inn Colville (509) 684-2565 ($36) 1.3 miles
Northeast Washington Fairgrounds Colville ($10 RV) 1.5 miles
Comfort Inn Colville (509) 684-2010 or 1-800-228-5150 ($55) 2.6 Miles
My Parents Estate Bed and Breakfast Kettle Falls (509)738-6220 ($100) 8.7 mi
Kettle Falls Inn Kettle Falls (509)738-6514 ($46.28) 10.2 miles
Panorama RV Park Kettle Falls (509)738-6831 ($16) 10.5 miles
Grand View Inn Motel and RV Park Kettle Falls (509) 738-6733 ($38) ($15 RV) 11.3 miles
Blue Moose Cabins Kettle Falls (509)738-6950 ($40) 15 miles
Whispering Pines Resort R.V.'S and Cabins (509)738-2593 ($15.00 R.V. - $30.00Cabins) 16.5 Miles
*All room rates are for 2 persons
6. What are the main specialties of your physicians?
Family Medicine, Preventive Care, and Osteopathic Care are provided by Lon Hatfield, M.D. and Jenna Hatfield, D.O.
You may click on an expanded list of other Symptoms we have successfully treated, or click to see more information on each physician and other healing arts practitioners.
7. How can I make an appointment?
Please telephone our center between 8 AM and 5PM Pacific Time Zone to schedule an appointment or to consult our patient advisor about an extended evaluation and treatment program.
(509) 685-2300
in Colville, WA
Make appointments as far in advance as possible, and briefly describe the nature of your problem. Appointment times are categorized from brief to extended or comprehensive, so we need to schedule an appropriate amount of time for the visit.
If you are unable to keep an appointment, 24 hours notice is essential so that the time can be given to another patient.
Click here to see our Patients Tips for a Successful Visit.
8. What if I need after-hours urgent care?
The Healing Arts Center is open from 8 AM to 5 PM Pacific Time Zone. Monday through Friday.
For emergency care For emergency care at any time, go directly to the Emergency Room at Mt. Carmel Hospital in Colville, WA or to your nearest local hospital. Their emergency room physician on duty will provide crisis care.
Your physician from the Healing Arts Center requests to be informed as soon as feasible, so that continual information can be received regarding your condition, and appropriate visits and follow-up care for you is established.
9. Is my condition something I "just have to learn to live with?"
Our healthcare providers are able to help patients find ways of improving chronic conditions that previously have been thought to be impossible to relieve, or inevitable in the aging process.
There has been a high level of success with conditions such as:
Allergies Migraines
A.D.D. High Blood Pressure
Anxiety Hormonal Imbalance
Asthma Immune Deficiencies
Chronic Pain Insomnia
Fatigue Stress
Depression Addiction
Arthritis Weight Management
Innovative treatments available at the Healing Arts Center include N.A.E.T. to eliminate allergies and sensitivities, and EEG biofeedback to help relieve insomnia, chronic pain, anxiety, and chronic fatigue.
Chances are excellent that you do NOT just have to learn to live with your problem. Please click on TREATMENTS to read more about integrated medical treatments for chronic conditions or use our keyword SEARCH to inquire about a specific ailment or treatment modality.
10. If I’ve had allergies most of my life, can your new treatment actually eliminate them?
Dr. Devi Nambudripad developed a technique called Nambudripad’s Allergy Elimination Technique (N.A.E.T.) that is a safe, effective natural approach to detecting and eliminating all types of allergies.
N.A.E.T. combines techniques from Kinesiology (muscle strength testing), Chiropractic, and Oriental Medicine, to clear allergic reactions through a "reprogramming" of the brain.
The brain of an allergic person views the allergen as a threat and creates a blockage in the normal flow of energy through the body’s electrical circuits. N.A.E.T. identifies the individualized allergens, corrects the brain’s perception of the threat, and desensitizes the body.
Allergies affecting the physical, nutritional, and emotional processes of the patient can be successfully eliminated, permitting the body to resume normal healing and to rebalance.
For more information about N.A.E.T. on our website, click HERE.
Many treatment modalities incorporate nutritional supplements, herbs, and homeopathic remedies to address dietary deficiencies, metabolic dysfunction, and biochemical imbalances, as well as to tonify the body’s energy. By addressing the underlying causes of ailments and boosting the body’s inner healing abilities, patients can avoid the unpleasant and potentially dangerous side effects of pharmaceutical drugs that primarily suppress symptoms, without actually correcting their hidden causes.
Our on-site Medicine Tree provides you with the highest quality of products available only to professionals, proven by research and experience to be biochemically active, efficiently utilizable by the human body, and free from common allergenic substances that may hinder the healing processes of sensitive patients.
Not all products labeled as a particular vitamin or mineral are equal---they differ in sources of ingredients, processing methods, binders and fillers, and balance of formulations. Our products represent an excellent investment, based on the personal and professional experiences of our practitioners.
12. Why is the Colville Healing Arts Center a unique place for patients?
- A feeling of serenity, light and warmth invites the visitor to relax and learn.
- Patients are considered essential partners in the treatment plans and process. They are encouraged to seek understanding of their lives, not merely to cure their illnesses. Our true dedication is to nurturing the body, mind and spirit with Love, Wisdom, Integrity and Joy.
- The healthcare providers are well trained in the most effective and innovative techniques of complementary medicine, traditional Eastern medicine, technological equipment as well as Western medicine. Our providers are involved in the leading-edge continuing education seminars to learn "What’s new?" and "What really gets results?"
- In an age of "Sick Building Syndrome," the Healing Arts Center was intentionally constructed to be as free as possible of allergy-aggravating materials.
- Situated in the beautiful "Panorama Land" of Northeast Washington State, the majesty of the mountains, trees, and waterfalls invite reflection about one’s life, one’s place in the universe, and what is needed to heal at levels: physical, mental, emotional, and spiritual.
- The variety of services, the intentions and caliber of the health care providers, and the environmental surroundings make the Healing Arts Center a unique experience in getting well again, and in preventing future problems.
13. How can I learn more about innovative ways to address chronic medical conditions ?
- Use our SEARCH to inquire about a specific healing modality or a keyword.
- Explore our OTHER INTERNET RESOURCES to link with websites on related topics and leading voices in the treatments we provide.
- Review our RECOMMENDED READING LIST to obtain in-depth sources for further study and guidance.
For information about scheduling an appointment:
- Telephone us at (509) 685-2300 between the hours of 9 AM and 5PM Pacific Time Zone, Monday through Friday.
- Fax us at (509) 685-0358.
14. Patient Tips for a Successful Clinic Visit
Please check-in with the receptionist just inside the front door of the upper level. Always bring your insurance ID cards. When your visit with the practitioner is complete, stop by the business office near the atrium. Plan to use the meditation room at no charge. Our insurance billing office is on the upper level to assist you with any questions regarding your statement or eligibility for coverage.
Bring any medical history forms the clinic may have sent you to complete, as well as any medications you are currently taking.
During your visit:
- Provide a concise and thorough explanation of your problem, including onset, family history and circumstances that relieve or worsen your condition.
- Ask questions; it may be helpful to bring these written down.
- Clarify what your practitioner wishes you to do.
Visit the Medicine Tree for prescribed nutritional, herbal or homeopathic remedies.